Terms of Service
Effective 9 November 2026
TradingZo is a trading journal operated by ELIPSTONE LLC, a free zone company registered in the United Arab Emirates ("we", "us"). By using TradingZo you agree to these terms.
Who sells to you
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries about payments and handles returns.
Not financial advice
TradingZo records and analyses your own past trades. It does not give investment, financial or trading advice, buy or sell signals, or recommendations, including through Zo AI. You are responsible for your own trading decisions.
Subscriptions and trials
Plans are billed monthly or yearly in advance and renew automatically until cancelled. New subscriptions start with a 7-day free trial; you are charged when the trial ends unless you cancel before then. Prices are shown on our pricing page and at checkout, including any tax Paddle adds.
Cancelling
Cancel any time online in Settings › Plan & billing; no email is needed. You keep access until the end of the period you paid for, and you are not charged again.
Refunds
See our Refund Policy.
Your data
Your trades and notes belong to you. We handle them as described in our Privacy Policy. You can delete your account at any time.
Fair use
Don't misuse the service, try to access other users' data, or resell access. Plan limits (accounts, strategies, Zo AI questions, storage) apply as shown on the pricing page.
Availability and liability
We work to keep TradingZo accurate and available but provide it "as is". Numbers come from the files and connections you provide; check them against your broker statement. To the extent the law allows, our total liability is limited to the amount you paid us in the 12 months before a claim.
Changes
We may update these terms and will tell you about material changes by email or in the app.
Law
These terms are governed by the laws of the United Arab Emirates.